Thursday, October 30, 2008

Webcams: Science-Fiction Becomes Reality

One of the most incredible inventions I’ve ever come across is the web cam and its process of video conferencing. This is just so futuristic I can’t believe they really exist and are readily available to anyone with the Internet, speakers, and the right software. I’m not absolutely sure but doesn’t this spell the end of telephones? Now we can have conversations with people on the other side of the world, and see their face moving as we hear them speaking live.

Picture this: You’re an Antarctic explorer on a solo journey in the middle of the ice and snow on your way to the South Pole. The only living creatures around are the slippery penguins sliding around having fun. You’re in your special tent keeping safe from the intense wind from the blizzard outside. As you boil up water on your portable stove you flip open your laptop (with battery recharger, broadband Internet, and in-built speakers) and connect with your family back in Russia. You can see their smiles as you hear them speak. What a magical connection!

Another great aspect of video conferencing is the fact that you can communicate with whole groups of people at once either through networking a group of computers or by form of broadcast. This is a huge step forward for both companies and for schools. I’ve heard corporations have saved a lot of money and time, and students are enjoying learning this way much more than from a textbook. Informed people can talk to classes and help them learn, where otherwise they wouldn’t be able to because of time and distance restrictions. This is also a bonus for children who have different learning styles. E.G. The more visual types who understand better when they can see what they’re working with.

Feasibly, a surgeon in Japan could watch an operation in Australia and even ask the doctor in progress questions about procedures. It’s obvious that video conferencing will both help humans evolve further through the sharing of knowledge as well as keep loved ones more connected when they are far from home.

A lot of people who are either fascinated or obsessed with sex will also tell you about the benefits of this technology for their voyeuristic purposes, but I’m not going to go there. Science Fiction has once again turned to reality, and I hope we can truly make the most of this invention created by humans who wish to make society a better place.

Tuesday, October 28, 2008

A Beginner's Guide to Avoiding Viruses

“Aaaaaahhhhhh! I’ve been invaded by a virus!” Getting a virus means getting sick and no one in their right mind wants to be ill. Well, now that computers have become our close friends, it’s a shock to learn that foreign bodies too can invade them with malicious intent. No, your computer doesn’t get a runny nose or diarrhea. This is a sickness that stops your friend from functioning properly, sick in bed, incapacitated.

Well in Nature viruses occur from a power outside of our control. But, with computers it’s different, humans, mean or ignorant humans are creating these viruses. Why? Usually these are disgruntled people who want to wreak some havoc on others or companies that they feel have done wrong to them. In any case we have to be in the know and prepared to deal with these debilitating scourges.

There are many ways to approach the protection of your computer. First of all there’s the step of awareness. Be aware of how viruses are transmitted. You can catch them from a disc but in most cases it is through your email system. Check your email carefully. Be very wary of anything that has an attachment. Check whom it’s from and look at the title of the mail, is it something you were expecting? Even if it’s from someone you know, be careful as their computer could be infected and the virus being transmitted without their knowledge.

Next, read the cover message, you can’t catch the disease without actually opening the message. Look at the name of the attachment; remember viruses are written to entice you. Beware of free offers and generally anything from people you don’t know, as well as messages that sound irrelevant to your contact’s usual style. Delete them straight away. Delete, delete, delete. This will ensure you of a lower risk of infection. You can even send the message back to the sender without opening it to make sure it is valid.

Now for the heavy protection: Virus scanning and virus protection software, and rescue discs are all readily available and easily utilized. Some are free, and others are obtained for a very small charge. Most software manufacturers offer subscriptions for updating services, which automatically download protection to the latest viruses.

There are two main types of virus scanning software: one searches through your entire computer files looking for recognizable viral signatures, the other scans your incoming and outgoing emails. Alerts will show you when a file needs to be erased or repaired. If you do receive a virus that none of the software can repair you can send a copy of it to a company like Symantec who will be happy to develop a cure for it.

The main message here is not to get too worried about your good friend Mrs. PC getting ill or sick. The humans are on top of the case and they seem much better adapted at fixing their technology than they are at beating the viruses that attack our physical bodies. If only we could cure human virus and illness as easily as we solve the problem of computer sickness.

Friday, October 24, 2008

Internet Chat Rooms: Are We Missign the Point?

In my short life, after years of talking too much, I’ve come to realize that if one is always speaking, one never listens. If you never listen to others, well, you’re limiting your access to a lot of knowledge and information. Recently, after much deliberation I thought I’d check out what the world of Chat Rooms is like. People talk to each other by text, voice, and web cam. This is a really big phenomenon; I wanted to see what all the fuss is about.

I expect there are many chat rooms where people with similar interests get to know each other, and share their perspectives on various aspects of life. These are great, much cheaper than telephones, and multiple, random people can chat to one another simultaneously.

But I speak the truth, and my preconceived ideas about mindless gossip from jaded humans were sadly affirmed as I arbitrarily checked chat rooms that supposedly discussed important subjects. It seems some people are just very bored, and want to be cool and swear on-line, insulting others, and giving this area of information technology a bad name. I think a lot of people are using the rooms solely for personal conversation that contextually no one else can understand.

I went to a chat room about religion, and then to one about tattoos and it seemed like the same people were talking. Most of the conversation didn’t even touch the supposed subject matter. It was definitely a disenchanting experience but hopefully with more research I hope to come across some serious rooms where the true intent of the creators has come to fruition.

I guess it’s good that bored people in our technological society have others to talk to. It means depressed adolescents may feel more connected to others and not so alone in the world, maybe even having a positive effect on a possibly suicidal youth. But, I do feel this nonsensical chitchat is a sign of our next generation’s apathetic view of present reality in our postmodern culture. When reading the text from a supposedly religious discussion, and hearing graphic use of derogatory terminology, I really have to wonder about the present spiritual beliefs of my culture.

I’m a true believer of the concept that technology is here to further the consciousness of humanity. Computers and the Internet can help bring all of us in the world together, thus evolving our society to the next level. After looking at chat rooms, I feel there is a need to integrate more wisdom and compassion into our ‘new world’ generation. Having the technology is great, but it is only one half of the equation. To make the Internet work properly, I think we need to instill the same faith we have in science, into a faith that encompasses the actual creators of the information and communication tools-humanity itself. We seem to realize that we can invent many great things, but it looks like we’re missing out on the great truth: that we ourselves are part of, and made of something great in itself: Life. (Existence!)

Tuesday, October 21, 2008

4 Easy Steps to Better Online Customer Support

Customer support is very important when you're running a business, whether your business is on or off the net. If your customer support is hopeless, you'll soon find your customers running away from you and worse, telling others to stay away too.

If you're like many of us out there, the last thing you want to do is to spend the whole day replying to customer support emails. Here are 4 easy steps to help improve your customer support and at the same time reduce the time you spend replying to queries. The trick here is to help your customers help themselves before you help them.

- Step 1: Start with a Knowledge base / FAQs

The first step to your support system is to set up a knowledge base or, if you have a quite straight forward product, a Frequently Asked Questions (FAQs) section. This will save you a lot of time. Your customers will also be happier since they can find answers to their questions immediately. If you're just starting out, it is still a good idea to set up a knowledge base/FAQs. Just sit down and think of all the possible questions that your customer would ask. Maybe not all. Start with a few and you can always add more to it as time goes by.

- Step 2: Set up a Forum

A forum is a great addition to your customer support system. The forum should be the second place your customer would turn to for help. A lot of people associate a forum to discussions, moderating, a lot of work and a headache to maintain. This is only true if you use a forum as a discussion area.

Instead, you should use it as a customer support tool. Just create different forum categories for eg., pre sale questions, member questions, one category for each product. A forum is an excellent way to provide customer support because:

* There is a search function for the customer to find related posts
* You could easily set up a forum for free. Most good web hosts now has a one click forum installation function.
* You don't have to worry about your replies being caught by your customers' email filters
* If you get a question you've answered before, just give them a link to the answer in another post.
* Usually, other forum members are willing to answer a question that they've managed to solve ... for free.
* Hiring extra help is as easy as adding a new moderator.

- Step 3: Install a Ticket help desk

Not all queries can be handled via a knowledge base and a forum. Sometimes there is a need for your customers to send you private information such as usernames and passwords.

When a situation like this arises, you will need a way for your customers to send you the information without others being able to see it. One of the best ways to handle this is to set up an online ticket help desk.

A ticket help desk system will allow your customers to create a user account and log a ticket into your system. They can then send whatever information they need to send. You can even allow them to attach files. Most good help desks will also allow you to prepare pre-written responses for repetitive queries.

Again, a good web host would also have some kind of help desk script installation available at a click.

- Step 4: Use a good email software

And finally, you have the good ole e-mail. Which should be the last thing your customers resort to. After implementing the above three systems, you will find a remarkably reduced amount of e-mails you need to reply to. Customers are getting wiser. Most know that e-mails are seldom replied to. So, they would only resort to this as a last resort.

Don't make a mistake of putting your email address on your web site. Use a form. With email filters rampant on the net, also remember to inform your customers that your e-mail may be trapped by their email filter.

There you go. Just set these up and you'll find your customer support a lot easier to handle.

Saturday, October 18, 2008

Blogs are an Art Form that Takes Practice to do Well

Writing…Blogs…Blogs are on-line journals where people express themselves through writing. Writing…Writing is the process where one puts down words of a language on a format that others can read. This process has not been around very long, to use one of my writing teacher’s favorite sayings, “Writing has only existed for one day in the one year that humanity has existed.” Speaking and thinking come much easier than writing. These processes just flow out naturally like a river of consciousness; sometimes we hardly have to think about doing them. Anyone and everyone can write words down on paper but that doesn’t mean it’s ‘good writing’, myself included. Like most things in life, our society already takes writing for granted which is proving to expose more of our ignorance. Writing is a new form of expression, and if we want to do it in a way that the masses can connect with our ideas, we have to think much more simply and clearly about this art.

Now that was quite a big paragraph, you’ve got to wonder if I really needed to say as much as I just did to introduce this article on the best way to write your blogs on the Web. I didn’t even mention this main idea, and that’s what an introduction paragraph is meant to be for. This is a common mistake in many blogs out there. We try to get too many ideas across in one paragraph, sometimes even in one sentence! The key, as in all things in life-is to keep it simple. Simplicity means that readers won’t get confused about what your journal entry is actually about. Introduce your main general topic at the start, and use the subsequent paragraphs to discuss separate ideas that relate to this topic. Try to tie everything up in the concluding paragraph, your main argument and the reason why you’ve written in the first place.

Grammar and sentence construction are not easy systems to master, especially if you come from a school system that spent more time telling you about historical battles and quadratic equations than on how to read and write. This is a real problem. When we speak we can get messages across to others easily, but if we put these words down on paper, the writing just isn’t interesting and doesn’t connect with people’s curiosities and fascination. When you write you are not talking to a close friend. You can’t use slang and colloquialisms that only your local community can understand. The aim is to connect with all the people in the world, so let’s make it crystal clear and enjoyable to read.

Your computer has spelling and grammar checks, as well as access to a thesaurus. Use them, but remember that the machine can’t decipher all the intricacies of language. Language is a world in itself, and much of its territories are undiscovered by the masses. So, again keep it simple. Short, precise sentences with single ideas are great. Many words in the English language have the same meanings (synonyms). Use the thesaurus so you don’t repeat the same word over and over throughout the text. It keeps the story fresh and doesn’t turn the reader off. There’s nothing more boring than repetition. Using different words can be a lot of fun and a learning experience, just make sure you use a dictionary (also on the computer/Internet) to make absolute sure of the word’s definition.

Readability…Simplicity…Make your blog accessible by all people. You can even take into consideration that many readers will have learned English as a second language. As I’ve said in previous articles, keep to the point-don’t go on tangents. Stick with the article’s topic, and definitely stay within the realms of your blog’s main area. If your blog is entitled “Jazz music”, people who go there don’t want to hear about how your football team won on the weekend! Please be consistent. How irritating is it to visit a blog that hasn’t been written on in months or years?

I hope these little tips will help you on your quest to producing ‘good’ writing that brings new friends and acquaintances of similar outlooks into your world. If you want people to read, the aim is to produce an emotional reaction in your reader. Pretend you are writing to another form of yourself, if it were not readable, interesting and fun…would you stick around?

Wednesday, October 15, 2008

Writing Good Blogs

There are a lot of blogs out there on the Web, most of which don’t entice one to go back regularly to read updates. What is missing from these on-line journals that would essentially make them ‘good’ blogs? Well, the answers in life usually come down to simplicities. So let’s look at the problem like we were children. Children don’t complicate life with miscellaneous information, and when they speak they tell you straight to the point exactly how they feel and think about a subject.

First of all, we should ask the questions,” Why do blogs exist? And what are they here for?” Well, in an ideal world ‘good’ blogs would help people connect, sharing knowledge and feelings about issues in life. As they are journals written by individuals we would hope that they’d be readable and open to comment by all other people, not just a select group of friends. The key is speaking in a way that is understandable by the masses, get rid of acronyms and local slang that only few will comprehend. Keep the sentences grammatically simple and generally short and concise.

Try to write in your blog as often as possible because if people enjoy reading your thoughts and ideas they’ll want to communicate or at least be filled in regularly on ‘your world’. Ask questions, comment on other blogs of similar content, start communities with others you’ve never met, based on your interests. Keep focused; if your blog is about thoughts on war and peace, keep your thoughts on the latest movie and how hungry you are for somewhere else. The idea is to incite intelligent communication so that in time our collective stockpile of knowledge and wisdom will gradually grow like a tree in fertile soil.

I think of most importance is the fact that you want this journal to be ‘good’ reading. Of course we all have ideas about what genres and styles we like, but writing from your heart and soul is imperative for the connection with others that you’re looking for. Share yourself; don’t hide behind walls of fear of ridicule and judgment. In real life relationships trust, respect, intimacy, and unity are all necessary for a bond to form. It’s the same in the ‘virtual’ world; people want to hear from real people-not just one-sided, highly opinionated arguments from egos that don’t want to hear the ‘other side of the coin’.

Now, in my last article I really tore apart most writers out there, and here I’m giving some pretty complex ideas on how to fix the problem of ‘bad’ writing. In my next article I’ll attempt to go back to the simple basics of how to write for beginners. I hope I haven’t come across as too judgmental, I just truly believe the ‘blog world’ could become a real asset to humanity, and at the moment it’s missing the mark.

Ideas about sentence structure, grammar, paragraphing, using a thesaurus (varying terms used so as not to sound repetitive), whether or not your blog is suitable for a personal or professional approach, are all important to creating a simple and enjoyable read for the blogging visitor. If you are a beginner, please check out

Monday, October 13, 2008

The Problems with Blogs

What in the world is up with the world of blogs? Blogs are meant to be this great new technology where people can share their ideas and interests with others around the globe. As far as I’m concerned the state of blogs is one of chaos, confusion, and anti-interactivity. The other day I decided to do some research on the Web and try to connect to some blog writers out there that interested me. Let me tell you it was not an enjoyable task as I had envisioned. I spent four painful hours surfing through around a thousand on-line journals, and I found only a few that interested me. What are we doing out there people?

First of all, just getting to a blog can be a pain in the arse. For example, you type in the words ‘Philosophy blogs’ and a whole bunch of sites come up. Some are conglomerate sites with thousands of journals, but the area you’re searching for may have only one blog in it! This is because they separate the blogs into a million different categories, like ‘love’, ‘lovers’, ‘lovable’ etc. Why not have just a few main categories to choose from?

The next problem is the content. People with ‘philosophical’ blogs are having personal chats with their mates about the local dance competition on Tuesday! Why not go to a chat room if you just want to talk to your friends? Blogs are supposed to be a personal viewpoint expressed to the whole Web community. Wouldn’t you actually like to meet more people like yourself? How is this going to happen if you talk in strange uncommon slang and acronyms that you and your friends can only understand? Please stick to the subject at hand, and take it at least half seriously.

Another major problem is the fact that you can find a really cool blog that sparks an interest, but then find that the writer hasn’t added an entry in over a year! What’s it doing on the Net? Have these people passed away? I seriously doubt it, as there are so many blogs in this ‘lost’ state. Having a blog is a responsibility; it’s a shared diary for the whole community. How can someone form a relationship if you only write in your blog once a millennium?

Back to the subject of content: These on-line journals are a real chance to communicate regularly with others with similar views to yourself. We can learn a lot from each other, as each human is an individual with special traits and skills that only they have. So why do we see so many blogs just talking about trivial nonsense like ‘Who the coolest movie actor is.’ Humanity is an intelligent species evolving everyday towards a higher consciousness. So where are all the thinkers out there, the people who have taken us to the next levels of spirituality and scientific exploration? I’d really like to hear what you’ve got to say, but all I can find are philosophical beliefs on why died pink jeans express one’s true inner self.

The issue of making comments on someone’s blog is also a controversial one. Why have comments sections if you’re not going to reply to people who have expressed an interest in what you’ve had to say? How is this community going to function if all the conversation is one-way! Come on people, wake up and smell the onions! Let’s change the blogging community into the awesome structure of shared knowledge that it was intended for. Please don’t let it turn into the small-talk world of chat rooms.

Friday, October 10, 2008

Blogs Are About Getting to Know Yourself Better

I still consider myself to be a blog writing novice but as I’ve got a few entries under my belt I can tell you about an unexpected bonus of this journaling process. A lot of people think that blog writers are just people who are tooting their own horns blabbering on self-righteously about what they believe to be true in life. On the contrary, for me writing a blog has helped me to reflect on my experiences that I may have otherwise have forgotten if I hadn’t written them down. It has become a process of self-actualization, whether others have read my thoughts has become less of a priority for me.

When I read over my past entries I am surprised to hear about thoughts, ideas, and wisdom that is quite relevant to my present experiences. It’s like I already knew some of the solutions to my problems in the present, but I still had to go through the experiences to actually have this knowledge become truly learnt. I also find it rewarding in both the respects that I get to ‘relive’ certain moments in my life, and I get to analyze my previous thoughts. This analysis often leads me to new ideas that I couldn’t see clearly when I was in the original moment.

‘Reliving’ past experiences by reading old journal entries can be a powerful experience indeed. You can be transported to the moment in time you were writing about, as well as the moment and feelings you had when writing the blog entry. Experiencing these events and feelings again can be a really enlightening process, especially if the emotions you had were strong ones.

An example of this from my blog www.thepowerofeverythingthatis.com is a recent upheaval of emotions I wrote about when a young lady I’d been dating and really started to like a lot told me she didn’t want to kiss me anymore. Now when I read this entry I can feel those same painful feelings, but in a new light as the time has passed and I’ve moved on. It gives me hope in understanding that all feelings pass, and also in the knowledge that all things happen for a reason. This knowledge I couldn’t see at the time as I was totally enveloped by my agony.

These insights into past feelings and thoughts have been an eye opener for my self-introspection process. I think the blog can give you the chance to get to know yourself better, something all humans could find beneficial. All of us are on quests to find out who we are and why we are here on Earth. The blogging process might just be another avenue for people to find out who they truly are. Keep on writing my friends!

Tuesday, October 7, 2008

Could there be a new way of hearing the news stories we feel are relevant in our lives?

Mainstream media has become a single-minded authority on how we should perceive life. Theirs is a negative perspective. Could there be a new way of hearing the stories we feel are relevant in our lives?

If you’re anything like me you are really getting tired of the mainstream media’s one-voice-to-many analysis of life on Earth. First of all, it’s just too negative! I read a survey recently that stated that fourteen out of fifteen newspaper and TV News stories had negative fear-based stories. I don’t know about you, but if I look at my everyday life, the amount of good and bad I experience seems to be much more balanced. Why does the ‘big’ media think we all love hearing the dark side of things so much?

If you look at what news stories truly are in historical terms, it is a person sitting around the tribal campfire at night telling a tale to inform the people both in wisdom and knowledge. In any tribe there were many storytellers, so different perspectives were always available to the masses. Well, if you think today’s media sources are too monopolized in their power of authority over the stories we are told, there’s a new option for humanity. The answers and views we are seeking in our daily lives could lie in the Internet. This Internet thing really could be the key for humanity to evolving into a species that thinks independently, leaving this age of fear behind.

It’s time to bypass the main media sources. On the Web we can access non-profit news organizations, we can hear personal views of individuals in news forums and blogs, we can even express our own views on world issues as well as sharing our own personal experiences! With this newly accepted technology called RSS Readers we can start to get the type of information that we feel is most relevant to ourselves as individuals. It comes straight to us and then we can sort through it and decide which people and sources we want to hear from on a regular basis. This is awesome as it means we don’t have to search through a bunch of stories that have little interest to us. It also means if we want to hear more positivism, we can push the negative views out of our perceptions.

Although this idea is in its infancy, the repercussions once realized could have a mammoth impact on how individual humans see and live their lives on Earth. Imagine a society that stretches across the globe where a collective consciousness speaks to itself in an informative many-to-many communicative process. There are a lot of happy, positive, intelligent people in this world who are interested in similar things to you. Wouldn’t you like to hear their stories and share their knowledge as a way of constructing your view of reality?

Let’s leave behind this era of negative perspectives and singular authorities telling us how life on Earth should be viewed. It is interesting that some of the most over-wealthy, greedy individuals media moguls who tell us what is important. Don’t you want to have a say in how you look at your life while you are here? Positivism and wisdom surrounds us at all times. Would the Universe exist otherwise? Lets reconnect with that source of energy that makes us smile so many times each day. If life were meant to have so bleak an outlook, would there even be stars in the sky?

Thursday, October 2, 2008

ICANN-Registrar: kr-domains for anybody

The kr-domains belong to the popular domains in Asia.

ICANN accredited Registar Secura announces today, that the company can register now kr-domains for anybody. Secura can register a co.kr-domain or or.kr-domain at once, if the domain name is available. It is not possible to register directly at .kr.

Korean domains can officially only be registered by Korean inhabitants or companies. But we Secura has find a way, that anybody can register Korean domains. Your datas are even published officially in the WHOIS as owner.